Shipping policy

Shipping Policy

Last Updated: September 11, 2026

Thank you for supporting ETERNAL8. ♾️ Please review our shipping information before placing your order.

1. Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Processing times may be longer during new drops, releases, sales, holidays, or periods of high order volume.

Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information when available.

2. Shipping Times

After your order has been processed, standard U.S. shipping typically takes approximately 3–7 business days.

Please understand that shipping times are estimates and are not guaranteed. Delays caused by shipping carriers, weather, holidays, or other circumstances outside of ETERNAL8’s control may occur.

3. Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

Any promotional free-shipping offers will be subject to the terms stated during the promotion.

4. Tracking

Tracking information may take some time to update after your order has been shipped.

If tracking shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and around the delivery location. You may also contact the shipping carrier directly.

5. Incorrect Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address at checkout.

ETERNAL8 is not responsible for orders shipped to an incorrect address provided by the customer.

If an order is returned to ETERNAL8 because of an incorrect or incomplete address, the customer may be responsible for additional shipping costs if the order needs to be reshipped.

6. Lost, Stolen, or Delayed Packages

Once an order has been shipped and transferred to the shipping carrier, ETERNAL8 is not responsible for delays, loss, theft, or damage caused by the carrier.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier with your tracking information.

ETERNAL8 will assist with carrier-related issues when possible but cannot guarantee replacement or reimbursement for packages confirmed as delivered.

7. International Orders

At this time, ETERNAL8 primarily ships within the United States. If international shipping becomes available, additional shipping costs, customs fees, duties, taxes, or other charges may apply and may be the responsibility of the customer.